Dial the office and it’s Danny picking up, or a mover who actually rides the trucks — never a scripted call center. Point out the turning greystone stairs, the alley-only load, or the block where nothing parks legally, and the whole day is mapped before your date lands.
We walk the place room by room to build your number, and the wardrobe cartons, moving pads, dollies and shrink-wrap are already inside it — so nothing gets tacked on once the crew is standing at the curb.
Hand us the whole kitchen for dish barrels, let wardrobe cartons carry your closet off the rod on their hangers, or point out the mirrors, flat-screens and glass tabletops we crate to fit for the ride across town.
Whoever measures your home at the estimate is the crew chief driving the truck and doing the final empty-house walk with you — a Pilsen two-flat, an Oak Park bungalow or a Streeterville tower on the freight elevator, your things never change hands.
The rest of the common questions are below — pricing, licensing, winter, stairs, high-rises, parking and how your things are covered.
On our end: Tell us how many rooms, whether it’s a walk-up or a ground-floor carry-out, and the parking on your block — and a figure in writing is usually in your inbox before we close up for the night.
Where you help: Have your two dates ready, the day you’re out and the day you’re in, along with any building or garage-door codes; that’s what tightens a ballpark into a firm price.
On our end: Ahead of the day we lock in the moving permit for curb space, reserve the freight-elevator window, and square the certificate of insurance with your management office or condo board, so the truck lands at your door and nobody hauls a dresser half a block.
Where you help: Let us know the earliest you can hand back the old keys and the earliest you can get into the new place, and flag whichever of those two days barely bends.
On our end: Every dresser and couch goes under moving blankets and a skin of stretch film, and the hardware off each bed frame or table gets zipped into a marked bag we tape right to the piece it came from.
Where you help: Label your own cartons with the room they belong in at the new place, and keep passports, keys and anything small and valuable in your own car, not on our truck.
On our end: The same hands that filled the truck empty it at the far end — each piece put exactly where you want it, bed frames bolted back together, and every scrap of used wrap and tape carried out with us.
Where you help: Walk the empty rooms with the crew chief before the truck pulls away, while a quick touch-up is still just a quick touch-up.
Give us the size of the place, the date you’ve got in mind, and roughly what’s coming along, and we email back a written estimate that same day. Nothing due up front and no deposit — only a figure you can plan the whole move around.
Fire it over on a weekday and an answer usually comes back inside the hour.
